For dental & medical offices
Fill every cancellation before the chair goes cold.
Your front desk gets backup that answers overflow calls, books new patients, verifies insurance details, and works the waitlist the moment a slot opens.
Keep your existing number · Live the same day
What this fixes
The front desk can't answer two lines at once
When a patient is checking out, the second call rings out. Overflow answering keeps those bookings in-house.
Cancellations leave empty chairs
A same-day cancellation is lost revenue unless someone works the waitlist immediately. That happens automatically.
After-hours pain calls go unanswered
Patients in pain call the number on your door at 9pm. They get a real conversation, triage, and a first-thing-tomorrow slot.
On every call, it can
- New patient intake with forms sent by text
- Insurance carrier and member ID capture
- Waitlist backfill the moment a slot frees up
- Reschedules and confirmations without front-desk time
- After-hours pain triage with your escalation rules
- Reads only the information you provide — no medical advice
How it's configured
A call like yours
Bright Harbor Dental — Fills cancellations, verifies insurance, and handles after-hours pain calls.
Bright Harbor Dental
Ready to play · 00:00
Press play to see how this receptionist handles a real call.
Set up my practice line today.
Answer your hours, services, and what counts as urgent. You'll have a test number to call before you point your real line at it.