For HVAC & home services
Never lose another no-heat call to voicemail.
Your line gets answered on the first ring — day, night, and mid-job — with emergency triage, a diagnostic quote, and a booked slot on your board before the caller hangs up.
Keep your existing number · Live the same day
What this fixes
Calls come in while you're on a roof
You can't answer with your hands in a unit. Every missed ring is a homeowner dialing the next company on the list.
Emergencies don't wait for business hours
No-heat and no-cool calls land at 6am and 11pm. A receptionist that answers around the clock turns those into first-slot jobs.
Price shoppers hang up on voicemail
Give it your flat diagnostic fee and typical ranges and it answers the price question, then books the estimate instead of losing the lead.
On every call, it can
- Emergency vs. routine triage with your own priority rules
- Quotes your flat diagnostic fee and waiver policy
- Collects address, unit make/model, and access notes
- Books into your live dispatch board or Google Calendar
- Texts the on-call tech for priority-one calls
- Screens vendor and sales calls out of your day
How it's configured
A call like yours
Northline Heating & Air — Triages emergencies, books techs, and never misses a 6am no-heat call.
Northline Heating & Air
Ready to play · 00:00
Press play to see how this receptionist handles a real call.
Set up my HVAC line today.
Answer your hours, services, and what counts as urgent. You'll have a test number to call before you point your real line at it.